Order Information

Order Forms

Not placing an online order, but wishing to make a purchase, please enter fax or mail orders on the provided Order Form. To avoid processing errors, make certain to include the product code and item title for all products. Fax or mail completed order form along with payment information to 800.292.4919 or the address provided on the form.

Customer Shipping Address

IMPORTANT NOTICE: When ordering products from CMS, customers MUST provide a physical street address. All packages are shipped via United Parcel Service (UPS) "ground" within the United States and UPS will not deliver to a P.O. box. Failure to provide a physical street address for shipping may delay the ordering process by as much as three weeks.

Purchase Orders

For all organizational, school, or public agency orders not submitting payment (charge card information or check) with order, please make certain to include a valid purchase order number.

Charge Card Orders

For payment we accept VISA, MasterCard, and Discover. Charges must clear in advance of shipments.

Telephone or Verbal Orders

When placing a telephone (614.292.4848) or verbal order, in addition to knowing the product information, please be prepared to provide charge card or purchase order information.

If purchasing organization permits placing orders without valid purchase orders, after submitting order follow it with a purchase order marked CONFIRMING ORDER. This will prevent order duplication. Orders cannot be shipped until a valid confirmed purchase order is provided.

FAX Orders

Fax orders can be placed 24 hours a day, 365 days a year by dialing 800.292.4919 and submitting the completed order form.

Pickup Orders

Customers placing orders with the intention of picking up the complete order at the CMS location must notify CMS by phone at least five business days prior to desired pickup date.

Bookstores, Firms, or Resellers

Order on an actual need basis. As a not-for-profit, cost-recovery unit the CMS product pricing structure cannot absorb the costs of processing and handling returned items.

Youth and Educational Organizations

Organizations not having official purchase orders must make payment with charge card or check when submitting order.

Sale Conditions

Taxes

All Ohio customers must add 6.75% sales tax to purchase total. At present, all non-Ohio customers are not subject to Ohio sales tax for online purchases.

TAX EXEMPTION PROCEDURE: As this eCommerce site does not currently support tax exempt purchases, all Ohio tax exempt customers (including schools) must place their orders via fax (800.292.4919), telephone (614.292.4848), or mail in order to receive tax exemption. Each order must be accompanied with tax exemption certification and payment: charge card number, check, or school or public agency purchase order.

Shipping and Handling Charges

Because the CMS product pricing structure reflects only our development, production, and purchase costs, extra charges cannot be absorbed. Therefore shipping, handling, and insurance charges are added to each invoice.

Use the following formula to calculate shipping, handling, and insurance charges within the continental United States:

LIST PRICE totals:

$ 0.00 through $ 40.00	add $7.00
$ 40.01 through $100.00	add 13%
$100.01 through $200.00	add 11%
$200.01 and more	add 9%

Special shipping requests will be priced accordingly. To make these arrangements contact CMS at 614.292.4848.

For orders shipping to Canada or Mexico:
                            Add 13% of the value of the total order ($15.00 minimum).

All other countries and Alaska and Hawaii:
                            Add 21% of the value of the total order ($15.00 minimum).

Item Pricing

The Curriculum Materials Service is a not-for-profit, cost-recovery educational unit at The Ohio State University. Items developed and published by the service are priced to cover only the costs of development, production, and purchase. Therefore, prices are subject to change without notice as costs change. Also, prices of items purchased by the service for resale are subject to change without notice with vendor price changes.

Complimentary and Examination Copies

Since items are priced to cover only the cost of development, production, and purchase, the service does not have the resources to provide complimentary or examination copies.

Product Returns

Due to the narrow margin of returns between costs and selling prices of products, the service does not accept returned items, unless an error occurs in filling the order or items are defective. The service will make reasonable adjustments for improperly filled orders or damaged/defective items. Requests for adjustments must be made within 30 days of order shipment. Please return incorrectly received items in marketable condition.

Payment

Payment must accompany all orders.
However, as a provider of educational products, the service does accept purchase orders from U.S. organizations, schools, or public agencies. Make checks payable to THE OHIO STATE UNIVERSITY; send to the CURRICULUM MATERIALS SERVICE. Terms for purchase order payments are 30 days from date of invoice. Payment must be made in U.S. dollars.

Additional Questions

For additional information regarding purchasing products from CMS, please contact the service via one of the methods listed on the Contact Us page